Divalto field service is a business solution, i.e. a software package enriched with business-specific functions that facilitate deployment.
From head office to the field, our field service management solution, dedicated to companies specializing in installation and maintenance, manages all your interventions, ensures your invoicing and optimizes the scheduling of your technical teams.
A solution designed for your business :
Divalto field service integrates a powerful management of
your items as well as your third parties :
Manage the pricing of your products in a variety of ways.
With the article database, you can collect data on general tariffs, specific tariff conditions, product characteristics, logistics data or fixed purchase prices.
You can also import supplier catalogs.
Model and present your quotations with a business approach.
The work library and chaptering will give your offer greater visibility.
Once the quote has been accepted, equipment and installation services are automated. Track the operational progress of your projects.
Are you a financial manager who wants to track the progress of your projects? Our business solution provides you with both operational and financial progress reports.
Keeping track of progress and invoicing, obtaining invoicing forecasts, and finally easily obtaining the profitability of one or more projects will help you in your management and cash flow.
Define the characteristics of your contracts to clearly identify the level of coverage and warranty for each customer, site, or piece of equipment.
Our solution automatically generates a forecast of interventions for the entire duration of the commitment.
You can accurately monitor the progress of your maintenance plan.
Our Installation & Maintenance solution helps you optimize your technicians’ working time and the usage of your equipment.
Easily adjust your calendar as needed based on daily operational changes.
Divalto Field Service includes a mobile application with full offline capabilities, ensuring field teams remain productive in all conditions.
Access detailed information on each customer’s installed base in real time.
Technicians can quickly add new assets to a site directly from their mobile device.
Equipment can be located using a serial number, site, or customer reference.
1
Divalto Field Service is open and compatible with third-party tools (API, IoT, etc.) via Web Services.
2
The solution anticipates future business needs by intelligently integrating emerging technologies while maintaining flexibility and performance.
It simplifies daily operations through features such as digitalization, business intelligence, and smart search engines.
3
Divalto Field Service was developed by our experts to meet your specific needs and expectations.
The solution is perfectly suited to both large enterprises and smaller structures.
4
Our vertical solution enables precise operational and financial project tracking.
It refines the management of contracts, interventions, margins, and logistics to ensure a fast ROI.
5
Divalto Field Service natively includes a customer portal.
Rich and scalable, it extends the ERP’s functionalities to collaborative work, document and web content management (ECM, DMS, CMS), business process digitalization (BPM), internal communication (intranet), external communication (extranet), and enterprise social networks (ESN).
6
Our field service solution comes with a mobile offline app for tablets, smartphones, and more.
Multi-platform and touch-optimized, it meets the needs of both field sales reps (customer/prospect info, order entry, activity tracking, etc.) and mobile technicians (work orders, service reports, timesheets, etc.).
85 000
users of Divalto solutions
46M $ CAD
sales
100
integration partners
1 250
experts in the ecosystem
