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Who Is Our Solution For?

An ERP-CRM Software Designed for Industrial Businesses

Our industry-specific ERP-CRM solution is tailored to meet the needs of professionals across the manufacturing sector, including fields such as: screw machining, metallurgy, mechanics, foundry, machining, cold forging and stamping, surface treatment and coating, or grinding.

We support businesses operating in various industrial sectors, including automotive, electronics, medical, watchmaking, defense, rail, construction, and industrial equipment.

Project-based industry
Features

What Are the Benefits of an ERP-CRM for the Manufacturing Industry?

Efficiently manage your contacts and items

Divalto industry supports Electronic Data Interchange (EDI) messages for both customers and suppliers (ORDERS, DELFOR, STOACK, DESADV).
Transactions in XML format are managed via a centralized data hub, enabling the import of forecasts, orders, and more.

Gain precise progress tracking

Our ERP’s production management functionality allows you to launch work orders manually, based on customer orders, net requirements planning, or project mode.
Touchscreen inputs directly from the shop floor provide accurate real-time tracking.
For advanced planning needs, our ERP-CRM is compatible with Siemens’ Opcenter solution.

Ensure ISO 9001 compliance

Our industrial ERP-CRM solution is designed for companies certified ISO 9001 or engaged in a quality assurance approach.

Manage production and maintenance

With integrated CMMS (Computerized Maintenance Management System) and production resource management, the ERP enables full control over manufacturing resources and their maintenance.

Address complex costing needs

Our ERP supports the costing requirements of both method and sales departments, including:

  • Technical costing of production routings
  • Monitoring of item cost prices
  • Cost analysis
  • Margin analysis on manufacturing activities

Meet accounting and financial requirements

The ERP-CRM solution covers general, analytical, auxiliary, and budget accounting, as well as fixed asset management.

  • follow-up of customer and supplier payments, customer reminders
  • assistance with VAT declarations and bank links, EBICS protocol, SEPA standard
  • fully configurable cash flow forecast table
  • or even the evolution of forecasts for each bank, taking into account information from the entire ERP (supplier commitments, forthcoming customer payments, etc.).

Complete, automated management

Our industrial ERP offers a business management solution for :

  • material management (automated profile, nomenclature and coding),
  • program orders such as automotive,
  • as well as consignment inventories such as advanced warehouses.

Optimize inventory rotation

Divalto industry ERP optimizes the rotation of your inventories destined for sales or manufacturing.

Manage inspection plans for your manufacturing

Our industrial management software manages inspection plans for the different stages of manufacturing.

Control data acquisition is manual or automated via appropriate interfaces.

Manage customer relations from A to Z

Our Divalto industry CRM manages relations with all company contacts:

  • customers,
  • prospects,
  • specifiers,
  • suppliers,
  • institutions,
  • shareholders or employees.

And this, from headquarters to the field, thanks to a web and mobile application.

Integrate data from your business software

Our CRM-ERP for industry integrates data from your business software, such as CAD design tools

Manage your payroll in compliance with the latest regulations

Our ERP-CRM for industry tracks individuals in the company’s various establishments, as well as all their contracts and HR data.

Thanks to our ERP-CRM solution, you can produce your payroll in compliance with the latest regulations (PAS, DSN, etc.).

Do you have an industrial management project? Contact our experts!

A CONCENTRATION OF TECHNOLOGIES

Our ERP and CRM solution for industry in 10 key points

1

Workflow and process dematerialization

Divalto industry enables workflow modeling and execution, as well as the management and execution of sequenced tasks internal to the software package, through its collaborative portal functionality.

 

Business processes can thus be triggered by a web form, the receipt of an e-mail or document, or even an internal ERP event.

2

Collaborative: portal, intranet, extranet, document management

Divalto industry ERP-CRM is natively equipped with a collaborative portal solution.

 

Rich and scalable, it extends the software package’s functionalities to include collaborative working, document and web content management (ECM, EDM, CMS), process dematerialization (BPM), internal (intranet) and external (extranet) communication, as well as corporate social networks (CSN).

3

Interface full web/HTML 5

Our ERP and CRM solution for industry features a natively full web/HTML5 interface, giving access to the solution via a simple web browser.

 

This makes ERP accessible from anywhere, without installation, and from any terminal, whatever its operating system (Microsoft, Apple, etc.).

4

Power Search

The solution’s powerful cross-functional search engine enables you to quickly query and retrieve information from databases and archived documents.

 

Easy to use, this engine revolutionizes the ERP approach by simplifying access to searched data and automatically launching the appropriate divalto industry processing to manage or simply display the information in context.

5

BI (Business Intelligence)

The Divalto Industry ERP-CRM includes powerful decision-support features for executives, managers, and functional users.

It is structured around application-specific data warehouses and dimensional cubes to facilitate the delivery of data analysis (dashboards) in various formats, which can be distributed or published.

6

Mobile & tactile

Our ERP and CRM solution for industry features a mobile application in disconnected mode for tablets, smartphones, etc.

 

Multi-platform and touch-sensitive, it meets the needs of sales staff in the field (prospect and customer information, order taking, activity recording, etc.) and mobile technicians (mission orders, intervention reports, time sheets, etc.).

7

Architecture N-Tier

As Divalto industry is built on an N-Tier technological architecture, divalto has capitalized on its functional know-how to offer an even more powerful product.

 

The company’s designers and ergonomists have created a unique, user-friendly interface.

8

Light Client

The Divalto industry light client provides remote access to applications via a web browser for mobile users, with the rich interface required for powerful ERP functions.

 

It facilitates the administration and deployment of multiple workstations and multiple remote sites.

9

Open connectors and Web-Services

Our ERP-CRM for industry features technology open to all third-party applications via connectors or Web-Services.

10

SDK (Software Engineering Workshop)

The divalto industry SDK (Software Development Kit) is a powerful, integrated software engineering tool that facilitates the analysis, programming and maintenance of business applications.

 

Equipped with overload technology, divalto industry SDK lets you customize divalto industry masks, processes and standard functions to your business needs, guaranteeing evolution during migrations.

What makes a good CRM for industry?

A good CRM for industry must offer specific functionalities that enable effective management of customer relationships while optimizing internal processes. Some of the key features that make a difference in the industrial sector are: advanced contact and account management, sales opportunity tracking, quotation and order management, and ERP integration.

CRM for industry must also include tools for after-sales service management, analysis and reporting, as well as customization and flexibility to adapt to the specific needs of each company.

Project management, collaboration and communication functionalities, as well as security and compliance guarantees, are also essential for an industry CRM to meet the complex requirements of the industrial sector.

Our Divalto Industry solution ticks all these boxes, making it the ideal industry CRM for your business.

Our advice on choosing the right ERP and CRM for your industry

  • Draw up an inventory of issues and objectives
  • Appoint an industry ERP-CRM project steering committee
  • Set out your requirements in a set of specifications
  • Choose a solution and a publisher that are both appropriate and sustainable
  • Choose an integrator that is culturally close to you, to facilitate information transfer
  • Choose a hosting solution suited to your needs (cloud)
  • Carry out regular tests, and don’t neglect the legal aspect
  • Initiate change management internally (test users and performance indicators)
  • Break the project down into phases
  • Keep a system that can evolve (updates and opening up of the software)

40 years of digital transformation for SMEs

85 000

Users of Divalto solutions

46M $ CAD

in sales

100

integration partners

1 250

experts in the ecosystem